Mail Form (for Overseas)

■ FAQ (for Visit Store)

We don't speak English. so, we can't provide support for you. We have currently suspended in-store service for overseas customers. Should this policy change, we will post an update on this page.

However, if sufficient communication can be established via email, we may be able to accept an in-person visit. In that case, please make a reservation at least three days in advance. Kindly note that a visit may not always be possible, and we appreciate your understanding in advance.

■ FAQ (for Overseas Shipping)

Q.Do you speak English?
A.No.You can use English when using email.

Q.Can I lower the price of the invoice?
A.NO.

Q.I would like an estimate of shipping and insurance premiums.
A.YES.You click [ Estimate for Overseas Customer ] from the each item page. You can check the estimated amount.
Item page > [ Estimate for Overseas Customer ]

Q.Tax Free?
A.YES, Only Overseas shipping. Not supported in stores.
Regular price：11,000JPY(include 10% tax)
↓
Tax Free price：11,000JPY/1.1=10,000JPY

Q.Do you support Overseas shipping?
A.YES.We can Worldwide delivery.But,Guitar and Bass only.It is also possible to apply for CITES.

Q.Can I choose a shipping company?
A.No. EMS only. We are unable to ship to Spain or Australia due to the package size.
EMS Available countries

Q.Please let me know the payment method.
A.Payment method is WISE, Bank transfer or PAYPAL.add fee.

Q.Please let me know the delivery schedule.
A.We will ship in about 3-7 business days after we receive the money.
You should be able to receive it within 1-3 weeks.

■ Inquiry

●Item Name* ●Message(English Text Only)

●Your Full Name*

●E-Mail*
Please specify Gmail as much as possible.Or set it so that you can receive all emails from hybridguitars.com.

●Country*

●Zip*

●States* Do not omit or shorten some.

●City*

●Address*
Do not omit or shorten some.

●Phone*

●Payment*
wise.com

●Shipping*
If EMS can't be used, it will be shipped by UPS.EMS Available countries

If you are concerned about flame, quilt, dent or scratches, please do not purchase. you can possible be dissatisfied.We do not provide additional photos. It is very very very difficult to convey the correct information with only photo and movie.

If you use PayPal, it must exactly match the address you have registered with PayPal. If it is slightly different, it cannot be sold.

Is the YOUR NAME correct? Cannot be changed after this.

Is the YOUR ADDRESS correct? Cannot be changed after this.

The price of the invoice cannot be reduced.

Are you sure what you entered is correct?If there are any mistakes in the content, we cannot reply. Please fill in the correct contents.

I agree to the terms of use.