Mail Form (for Overseas)

    ■ FAQ (for Visit Store)

    Please make a reservation at least 3 days in advance.please note that it may not be accepted in certain cases.

    ■ FAQ (for Overseas Shipping)

    Q.Can you ship overseas?
    A: Yes, we can.

    Q.Do you speak English?
    A.No.You can use English when using email.

    Q.Can I lower the price of the invoice?
    A.NO.

    Q.I would like an estimate of shipping and insurance premiums.
    A.YES.You click [ Estimate for Overseas Customer ] from the each item page. You can check the estimated amount.
    Item page > [ Estimate for Overseas Customer ]

    Q.Tax Free?
    A.YES, Only Overseas shipping. Not supported in stores.
    Regular price:11,000JPY(include 10% tax)

    Tax Free price:11,000JPY/1.1=10,000JPY

    Q.Can I choose a shipping company?
    A.No. EMS only. We are unable to ship to Spain or Australia due to the package size.
    EMS Available countries

    Q.Please let me know the payment method.
    A.Payment method is WISE, Bank transfer or PAYPAL.add fee.

    Q.Please let me know the delivery schedule.
    A.We will ship in about 3-7 business days after we receive the money.
    You should be able to receive it within 1-3 weeks.

    ■ Inquiry